FAQs
1. What services does Melodic Deep offer?
Melodic Deep specializes in digital music promotion services tailored for DJs, producers, and labels. Our services include Premiere promotion, SoundCloud Reposts, YouTube Uploads, Instagram Reels, Spotify Playlists inclusion and more.
2. How does the ordering process work?
Simply choose the desired service, schedule it using our planner, proceed to checkout, and make the payment. Our entire process is digital, with no physical shipments involved.
3. What happens if my track doesn't fit the standard or genre specified?
No worries! If your submitted track doesn't meet our standard or genre requirements, we'll refund the entire fee promptly.
4. Can I reschedule a service?
Certainly! You can reschedule a service by notifying us at least 24 hours before the scheduled slot.
5. Is it possible to cancel a purchased service?
Yes, you can cancel a purchased service. However, please inform us at least 24 hours before the scheduled slot to ensure a smooth process.
6. How can I contact Melodic Deep for any queries or clarifications?
For any questions or concerns, feel free to reach out to us at promo@melodicdeep.com. We strive to respond to all inquiries within 48 hours.
7. Is there a customer support team available?
Yes, our customer support team is dedicated to assisting you. Please email us at promo@melodicdeep.com for prompt assistance.
8. Are there any additional guidelines for a successful experience with Melodic Deep?
To ensure a seamless experience, make sure to review our service guidelines and provide any necessary information promptly. If something is unclear, don't hesitate to contact us for clarification.
9. What payment methods are accepted?
We currently accept PayPal, MasterCard, Maestro, VISA, American Express.
10. How do I stay updated on Melodic Deep's latest offerings and updates?
Stay tuned for the latest updates and offerings by following us on our social media platforms and subscribing to our newsletter.